Privacy Policy

CJ Lee Landscapes LTD ("we", "us", or "our") is committed to protecting your privacy and handling your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

CJ Lee Landscapes LTD is the Data Controller for any personal data submitted via this website. This includes any data provided through our contact forms or marketing opt-ins.

Our website and CRM system are managed by an external service provider (Pixelep), who acts solely as a Data Processor under our instruction. They do not use or share your data for any independent purposes.

2. What Personal Data We Collect

When you interact with our website, we may collect:

• •Your name
• •Email address
• •Phone number
• •Any details you provide in the message field
• •Your marketing consent (if given)
• •IP address (for security and analytics)

3. How We Use Your Data

We use your data to:

• •Respond to your enquiries
• •Provide quotes and services
• •Send marketing emails or texts only if you've opted in
• •Improve our website and customer experience

We do not use your data for profiling or automated decision-making.

4. Legal Basis for Processing

We process your personal data under one or more of the following lawful bases:

5. How Your Data Is Stored

All form submissions are securely sent to our CRM system, which is managed by GoHighLevel (LeadConnector), a GDPR-compliant platform that stores data on encrypted servers.

Data is only accessed by:

• •CJ Lee (as the Data Controller)
• •Pixelep (as the Data Processor) only when necessary to maintain or troubleshoot the system

6. Who We Share Your Data With

We only share it with trusted service providers who act strictly under our instruction:

• •Pixelep (Website + CRM Integration) – our trusted website manager and automation consultant
• •GoHighLevel / LeadConnector – our CRM provider that securely stores form submissions

These providers are bound by data processing agreements and do not use your data for any independent purpose.

7. How Long We Keep Your Data

We retain personal data only as long as necessary:

8. Your Data Rights

Under the UK GDPR, you have the right to:

• •Access your data
• •Request corrections
• •Request erasure ("right to be forgotten")
• •Object to or restrict processing
• •Withdraw consent at any time

9. Marketing Communications

You will only receive marketing messages if you've explicitly opted in. You can withdraw consent at any time by:

• •Clicking unsubscribe in emails
• •Replying STOP to SMS
• •Contacting us directly

10. Cookies and Tracking

We may use cookies and similar technologies to enhance website performance and track visitor behaviour (e.g. via Google Analytics). Non-essential cookies are only used if you consent.

11. Security Measures

We use HTTPS encryption and work with trusted platforms that follow industry best practices for data security, including GoHighLevel and our website provider Pixelep.

12. Third-Party Processors

We only work with third parties that comply with UK GDPR. All processors (e.g. Pixelep, GoHighLevel) are under signed data processing agreements and cannot use your data for their own purposes.